It now looks like we're really moving house. The kitchen is packed into boxes and our boiler and fridge look really white now that all the fridge magnets are packed. Similarly, the lounge is full of boxes and the shelves are empty. The study is half-packed and the nasty wardrobes in the bedroom ar destroyed. Oh, and the bedroom is full of boxes as well. It's quite exciting thought the broken ankle is quite inconvenient. We're moving to rent a house in Ashton, but hoping to save money to buy a house in Glossop. And last night I dreamt about living in Glossop. So it feels like we're on the way.
Yesterday Matt and I rang up all the people you ring to tell you're moving (phone, electricity, water etc), which were all fine. Until we got to broadband. We're with Orange, formerly Wanadoo. I realise I am not aware of the complexities of setting up broadband, but is it reasonable to be made to wait 15 working days (yes, ladies and gentlemen, that's 3 weeks) to have broadband in your new house? I don't think so. Stuck at home, as I currently am, I do not intend to be cut off from email and other forms of online entertainment for 3 weeks. Any suggestions of a good ISP? We don't download much but we do use the internet a lot.
5 comments:
Try Zen (http://www.zenbroadband.com/) or Nildram (http://www.nildram.co.uk/).
Ultimately it's down to BT, but 3 weeks seems a bit extreme.
Moving is a bit messy isn't it, but you'll be settled in in no time. I just read the word 'inconvenient' at the beginning of your post as, 'incontinent'! is your ankle incontinent?
Yes, it keeps weeinginside my plaster. It's incredibly unpleasant as I can't wash it and I'm scared the plaster might rot.
You were my best bet, Tony!
from what i remember from fujitsu, even if you went with another provider, you would still have to wait the three weeks to get your broadband anyway. i cant remember why, i just remember telling people that alot.
warning... techie stuff below..
It used to be that if you changed providers you had to do a cease/reprovide which took 2-3 weeks. These days its seemless and takes a couple of minutes (get the MAC from the first ISP, give it to the second ISP).
OTOH this is a new line, and doesn't have that complexity - all that's required is for it to be switched on at the exchange (they don't even come to the house any more since it's all done remotely now).
BT Wholesale have a 5 working day lead time.. add in a couple of days for admin and you're in the right ballpark. 15 working days is just OTT.
btw. if this is a new phone too it might be worth trying for a 'simultaneous provide' where you get DSL and phone on the same day (contact the ISP first to see if they do that).
Post a Comment